TGC at Centre City Tower is looking for a Barista / Cafe Supervisor to keep the building tenants fueled with coffee, chat and all sorts of nice things.
We took over the space in May 2021 and have been gradually been making the space our own.
Qualities we’d love you to have:
– Experience of Specialty Coffee, why it’s important and how best to prepare it for customers.
– An enjoyment of hospitality
– Likes to keep things clean and tidy
Responsibilities you’ll have:
-Being responsible for the running of the cafe when on shift (This includes following procedures and policies).
-Day to day problem solving.
-Ensuring quick, quality and efficient customer service.
-Serving consistently excellent coffee and other beverages.
-Involved in training and development.
-Assist in stock taking and inventory management.
-Work with tenants for requested buffet service.
-Maintain the highest standards of hygiene and cleanliness and ensure guidelines are adhered to.
-Proactively resolve any customer complaints in an efficient, professional, and satisfactory manner to ensure a positive outcome and secure future business, escalating any serious issues to the Cafe Manager.
-Follow correct procedures in dealing with customer complaints to ensure a positive outcome for customer and business.
-To ensure that each day’s sales are correctly and accurately reconciled in line with the electronic-point-of-sale report and credit card -terminal.
-Correctly use the POS System for cashing up and reporting purposes.
-Help adapt both food and beverage menus with new ideas.
-Staff food & coffees when working.
-Employee discount on bags of Coffee.
-Monday to Friday working hours.
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