Cafe Manager Full Time

At gaff we are looking for someone with a passion for people, team building and hospitality.

The gaff manager role will require excellent working knowledge of the day to day running of cafes and is able to work closely with staff, shop supervisors and the directors. This is a hands-on role that requires a level head, the ability to multitask and excellent people skills. Previous coffee shop experience at front of house and in a leading barista role is essential. Key responsibilities include

Overseeing operations in the shop to ensure efficiency and consistency
Maintaining high productivity of all employees & driving team performance
Setting objectives for the shop.
Maximising sales and profitability
Maintaining the quality of coffee and food being served & ensuring each staff member is maintaining high standards of service
Working closely with staff on a daily basis
Communicating effectively, both verbally and always following up dialogue in writing.
Provide clear direction to others
Ensuring that all policies and procedures are being implemented and carried out.
Observe performance and encourage improvement regularly with all team members.
Maintain rapport with all departments.
Ensuring the shop is kept clean, today and organised and that the company’s standards of hygiene are being met and maintained.
Ensuring all equipment is maintained to a professional standard

What gaff can offer you:

To be an integral part of a growing team on an exciting new project

Great, flexible working hours.

On the job training.

Opportunity to gain qualifications within the industry whilst working.

Free food and drink whilst on shift.

Discounted food and drink in all sites when not working for you, friends and family.

Opportunities to grow within the company and industry.

A range of locations in London to work in.

A brilliant team to work with.

What you can offer gaff:

Enthusiasm with a passion for coffee, food and customer service

Ability to work in a busy, vibrant and diverse environment

A desire to be part of a great team and community.

A great work ethic with an innovative way of thinking.

Ability to manage a small shop and team in line with company standards, policies and procedures, food hygiene and safety legislations.

Stay ahead of the rest by contributing towards gaffs success in flavour, cost and appearance.

Support the growth of gaff within London and beyond.

Who are ‘gaff’?

We opened the first gaff in early 2020 and currently have four locations across East and South East London. With a craving for quality coffee in a welcoming, inclusive environment we are looking to rapidly expand our presence in London (and beyond) and would love for you to be a part of our growing inner circle.  

With a strong desire to know our locals, our regulars, and our communities at each site, we spend time establishing relationships with our gaffers. The concept of ‘gaff’ comes from the slang word meaning someone’s HOME but for us the word is not just a place to go, it’s how we want people to feel; that feeling when you pop to a family or friends house for a cup of tea or coffee and to have that time to break away from your day to day for five minutes and enjoy a welcomed treat. A home from home for our visitors; a time to reset, a place of comfort, without breaking the bank. Using this concept we aimed to stand out from other local cafés and appeal to a wider crowd with our simple, delicious and affordable range.

If you have experience as a hospitality manager, a great attitude and love interacting with people then we can’t wait to hear from you.

NOTE: we are looking for applications from people living in South London